Legal

Privacy Policy

Last updated: March 2026

Who we are

Oneiro Digital is a digital marketing agency specialising in analytics, conversion rate optimisation, paid media, and Shopify migrations for luxury and retail ecommerce brands. Our website address is https://oneiro.digital. We are the data controller for personal data collected via this website.

What data we collect

We collect personal data that you provide directly to us, for example when you fill in our contact form (name, email address, company name, and your message). We also collect limited analytics data about how visitors use our site, including pages visited, time on site, and referring source. We do not collect sensitive personal data.

How we use your data

We use contact form submissions to respond to enquiries and assess project fit. We use analytics data to improve our website. We do not use your data for automated decision-making or profiling. We do not sell or share your personal data with third parties for marketing purposes.

Legal basis for processing

We process contact form data on the basis of legitimate interests, specifically to respond to enquiries from prospective clients. We process analytics data on the basis of consent, collected via our cookie banner. You can withdraw consent at any time.

Data retention

We retain contact form submissions for up to 24 months unless you ask us to delete them sooner. Analytics data is retained in accordance with our analytics provider's standard retention periods.

Third-party services

We use Resend (resend.com) to process contact form submissions. We use Vercel Analytics for privacy-friendly, cookieless analytics. We use Sanity (sanity.io) as our content management system. Each of these providers has their own privacy policy and data processing agreements in place.

Your rights

Under UK GDPR, you have the right to access, correct, or delete your personal data; to object to processing; to data portability; and to withdraw consent at any time. To exercise any of these rights, please contact us at hello@oneiro.digital. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Contact

For any privacy-related queries, contact us at hello@oneiro.digital.